FAQ
A: Yes! All our crystals are carefully sourced for their authenticity and quality. Due to their natural formation, slight variations in color, shape, and size may occur.
Q: How should I care for my crystal jewelry?
A: Crystal care tips could be found in every product description. You can also find a crystal care tips card in the package after receiving your crystal.
Q: Do you offer custom-made pieces?
A: Yes! If you want a custom-made pieces, feel free to reach out via camiesgift@gmail.com and discuss more details about your custom-made jewellery with us.
Q: Where do you ship to?
A: We currently ship within Australia only.
Q: How long does it take to process an order?
A: Orders are processed within 3-5 business days before shipping.
Q: Do you offer free shipping?
A: Yes! We offer free shipping on orders over AU$99.
Q: How long does shipping take?
A: Shipping times vary depending on your location.
Q: Can I return or exchange my order?
A: Due to the handmade nature of our products, we do not accept returns for change of mind. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we will assist you with an exchange.